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-My brand name, Pekka (pekka.in), is a clothing website for both men and women, and this website, Pekka, is only owned and operated by us. You have to agree to all the terms and conditions.
-You, the user, must be 12+ to use our website.
-Anyone can order from our website (pekka.in).
-And information provided by you, the user, is correct, like email address and contact info. If you give misinformation or wrong information, you are the only one responsible for your loss, and we are not responsible for any of your loss if you provide wrong information, and we are not going to give you any refund if you give the wrong address and that product is lost because of this.
-Any misuse of information. We don’t misuse your information like your phone no. and email. We don’t give your phone no. and email to anyone. Data and information you provide us is completely safe with us.
-Product images we upload on our website are only for representation; we provide you the exact product, but the color may be slightly different because of the photoshoot, and screen error colors look different on the screen than in real life.
-And availability of products changes anytime, as products may be out of stock, and sometimes your pincode is not serviceable by our delivery partners, etc.
-Prices of products may vary and change as taxes and shipping charges are applicable, and prices may change in a month because of product value increases.
-If your payment fails, then you have to check your bank account and contact your bank first before contacting us. Provide us with a proper bank statement for the week. If we receive your money, we will definitely give you a product or a refund, as you wish, but we are not responsible for payment failure due to a website being down or maintenance conditions.
-If your customer buys a product and you want to return/exchange the product, you have to file a return on a website only or contact us. We will help you to return the products, but you have to return the product within 3 days, and if you want to return the product, first do not detach the seal and tag, and if you detach the seal or remove the tag, we are not going to return your products.
-We only return those products that are unused and if products are dirty and washed, so we don’t return your products, and we only give you a full refund of your product value within 72 hours of receiving the product in your warehouse. And if we find you return our used, washed, or detached seal products, we are not going to give you any refund or products.
-But as we are a clothing brand, we prefer exchange. If you don’t like the fabric color or design and you change your mood, you can easily exchange your product within 7 days, but we only exchange your products in the condition we mention above. The same as return, and the process is also the same. If you want to contact us, feel free to contact us.
Anything you see on our website (logo, brand name, designs and content, and images) is only owned or registered by our brand name, Pekka.
-We can't tolerate any of them. We will take legal action against you if you try to hack our website and try to steal our data or do any type of hacking with our website.
-Any type of fake order that is placed by any fake profile or fake address is strictly not allowed on our website; we are not going to tolerate this.
-And don’t try to misuse our website for any illegal work
-We are not responsible for any indirect loss of customers, like third-party payments and orders; we only receive your information from your website, and bulk orders are in contact, as mentioned in our website contact information.
-If you find someone using our name for fraud or a third party, please inform us.
-Also we are not responsible for any order placed during website downtime or any loss during website downtime. If the IDF website is down, you can easily see this on your website's front page. The website is down.
-We can update the terms and conditions anytime; it's your responsibility only to check it before every order.
-Our Terms and Conditions are governed by the laws of India. Any disputes related to your use of our website or services will be handled in accordance with Indian law, ensuring transparency and fairness for all parties.
Email: support@pekka.in
Support Contact: +91 70377 59994
Business Address: 121/ Dhandera near army cent roorkee 247667, haridwar, uttrakhand, India