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SHIPPING POLICY FOR PEKKA.IN

Last Updated: 23-12-2025

Official Website: https://pekka.in/

At pekka.in, we are committed to delivering your orders smoothly, safely, and on time. Please read through our shipping policy to understand how we handle deliveries.


1. Shipping Coverage

We offer shipping across most locations in India using reliable and well-established courier partners.

2. Order Processing Time

All orders are processed within 1–2 business days, excluding Sundays and public holidays.

3. Free Shipping

Currently, shipping is completely free on all orders, regardless of order value or payment method.

4. Payment Methods

Both prepaid and Cash on Delivery (COD) orders are eligible for free shipping at this time.

5. Delivery Timeline

Once dispatched, orders are generally delivered within 5–7 business days, depending on your location and courier service availability.

6. Order Tracking

After your order is shipped, tracking information will be shared via SMS or email, allowing you to follow your shipment until delivery.

7. Delivery Delays

Although we strive to ensure timely delivery, pekka.in is not responsible for delays caused by factors beyond our control, including courier delays, weather conditions, incorrect addresses, or regional restrictions.

8. Shipment Issues

If you experience any issues such as delayed delivery, damaged items, or missing products, please contact our support team within 7 days of delivery so we can assist you promptly.

9. Customer Support

For any shipping-related queries or assistance, feel free to reach out to us:

10. UPDATES TO THIS POLICY

Pekka reserves the right to modify this policy. Changes will be posted on this page with an updated "Effective Date."